Trusted by the world’s best last mile delivery teams
The last mile delivery software SMBs trust
Small businesses in the USA and Canada grow their businesses with the #1 last mile delivery mobile app. Get end-to-end route planning, dispatching, real-time communications, reporting & analytics, and more.
Plan optimal routes to cut delivery times
B2Field leads the competition in optimal route planning for last mile deliveries.
Our proprietary technology calculates the best routes and adjusts to unpredictable field conditions in real time so your fleet can complete more on-time deliveries, faster.
Auto-dispatch drivers to deliver more
Automatic dispatching reduces labor costs and service times.
With dynamic GPS tracking tools, drivers focus on hitting delivery targets and maintaining exceptional customer service.
Communicate with customers and drivers
Our custom-built communications platform provides full transparency for drivers, fleet managers, and customers.
Drivers stay synced with dispatch teams to streamline deliveries; customers stay informed about their deliveries with real-time ETAs.
Report and analyze to improve and grow
Business transparency is crucial for success and growth in today’s world.
Monitor KPIs like success rates, on-time deliveries, service times, feedback scores, distances travelled, and much more. Export data anytime, anywhere.
Integrate existing tools to expand capabilities
A capable LMD solution should be compatible with your CRM, HR, IT, payroll, and other systems you need to manage your business.
Our developer-friendly API makes it easy to connect the apps and tools your teams love so you can hit the ground running from day one.
Check out all the great features B2Field offers
Electronic proof of delivery
B2Field’s ePoD capabilities include barcodes, notes, photo collection, and signatures.
Once a delivery is confirmed, all the details are updated in the system in real time for reporting and analysis.
Live maps is the easy way to optimize routes — powered by real-time GPS tracking tools.
Give your dispatchers and drivers the transparency they need to respond to weather conditions, traffic, one-way windows, urgent deliveries, and more.
By leveraging GPS data, automatically alerting customers about their deliveries is easy. They get simple reminders about ETAs and delivery confirmation to keep them in the loop.
Dispatchers receive alerts if a driver hasn’t accepted a job or is approaching the destination.
Schedule your team based on multiple criteria, including driver availability, past performance data, and even proximity from customers.
No more tedious, time-consuming manual tasks — all drivers have to do is go into the app to view, complete, and confirm assignments during their shift.
Reporting and analysis
Analyze data around delivery performance metrics, delays, customer ratings, ETA metrics, pending deliveries, third party logistics performance data, costs and expenses, and much more — all of it's stored in one place for accuracy.
Compare the data over customized timeframes so you know where and when to make changes and view progress.
Easily differentiate driving time from off-duty periods and/or personal errands (especially if your drivers use their own vehicles), to maintain compliance standards and know when drivers are available down to the minute.
Keep your teams connected thorough shared contact lists that enable phone calls, live chats, group channels, voice messages, and file transfer capabilities.
Individuals can set customized statuses to let the team know when they're actively working, out to lunch, or off duty.
Exceed customer expectations by letting them control their deliveries and be a part of the real-time feedback loop.
Give them access to up-to-the-minute dashboards that show them where their deliveries are, send accurate ETAs, and enable two way communications methods via SMS and chat to contact your team if they ever have questions.
Read our client success stories
We implemented B2Field over 3 years ago and have successfully been using it to improve visibility and order planning across the entire organization.
Janet Liu “AIRSERVICES”
B2Field is a feature-rich software platform that allows our regional offices to manage, monitor, and measure the performance of employees and vehicles.
Isabelle Newman CEO “SplitLA”
We're really pleased with the performance of B2Field. We use the live tracking feature everywhere, all the time. It's a great time-saving tool.
Norman O’Brien “Handy”
Over 80,000 app installs
Stay up-to-date with the world of last mile delivery, logistics, supply chain
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Ready to optimize the last mile to cut costs and deliver more?
Frequently asked questions
Can customers track the delivery vehicle that has their order(s)?
Yes, the View Delivery plugin allows customers to input their assigned tracking number to track their order(s). Once the order is out for delivery, customers can view the location of the delivery vehicle on the map.
Is B2Field last mile delivery (LMD) software for drivers only?
No, B2Field can be used by any delivery company no matter how you deliver. Whether your delivery team travels by car, public transport, bike, scooter, or by foot, you get detailed reports on trips locations, duration, and mileage.
Does everyone in the company have access to the same information in B2Field?
It’s totally up to you. B2Field gives you the option to assign access rights to employees based on your employees’ roles and job titles. For instance, if you have several dispatchers, you can set up B2Field so each dispatcher can only see their direct team.
Can B2Field be integrated with other systems?
Yes, thanks to the simple yet powerful API, B2Field is easily integrated with popular CRMs: Bitrix24, amoCRM, 1C, and more. Data is easily synchronized into one system for fast, efficient reporting and analysis.
How can B2Field help me deliver more?
B2Field is a service for managing field employees and creating faster, more efficient processes. One of the features B2Field offers is route optimization: the system automatically plans routes by calculating the shortest path to the destination. All dispatchers have to do is choose the locations delivery personnel need to visit, and drivers follow the turn-by-turn directions on the live map.
How do I confirm deliveries?
B2Field has an electronic proof of delivery (ePoD) feature built in so you can collect customer signatures automatically, without having to rely on slow, error-prone manual systems, like chasing down a paper trail. Once the driver accepts a signature, it’s automatically updated in the system for reporting and analysis.
If I have issues setting up B2Field, what can I do?
Once you’re part of the B2Field family, you’ll be assigned a personal B2Field success manager to assist you with any questions or issues you may have. We’ll be happy to help!
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